Last updated: 12 November 2026
This privacy policy explains how J&D Sprayers and Makeovers (“we”, “us”, “our”) collects and uses personal information when you visit jdsprayers.co.uk, ask us for a quote or get in touch with us. We are committed to protecting your privacy and handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
J&D Sprayers and Makeovers is the data controller for the personal information described in this policy.
When you fill in our contact or quote form, call us, message us on WhatsApp or social media, or email us, we collect the details you choose to share. This usually includes:
When you visit our website, we and the services we use automatically collect some technical information, such as your IP address, browser and device type, the pages you visit, how you arrived at our site and roughly where you are (town or region level). Some of this is collected using cookies and similar technologies, described below.
| What we use it for | Our lawful basis |
|---|---|
| Replying to your enquiry, preparing a quote and arranging a visit | Steps taken at your request before entering a contract |
| Carrying out the work you have booked, invoicing and aftercare | Performance of a contract |
| Keeping business and tax records | Legal obligation |
| Keeping our website secure and preventing spam and abuse | Legitimate interests (protecting our website and our customers) |
| Understanding how visitors use our website so we can improve it (Google Analytics) | Consent (given through our cookie banner) |
| Measuring and improving our advertising (Meta Pixel) | Consent (given through our cookie banner) |
We do not sell your personal information, and we do not use it for automated decision-making.
Cookies are small files stored on your device. We use:
_ga and _ga_*, which last up to 2 years._fbp, which last up to 3 months.Your choice: when you first visit our website, a banner asks whether you accept analytics and advertising cookies. Google Analytics and the Meta Pixel only run if you click ‘Accept all’. If you click ‘Reject non-essential’, only essential cookies are used. You can change your choice at any time by clicking Cookie Settings at the bottom of any page.
You can also block or delete cookies in your browser settings at any time. Blocking essential cookies may stop parts of the site from working. You can also opt out of Google Analytics with the Google Analytics opt-out browser add-on, and control how Meta uses your information for adverts in your Facebook ad preferences.
We only share your information with trusted service providers that help us run our business, and only as much as they need:
Some of our service providers, including HighLevel, Google and Meta, may process your information outside the UK, including in the United States. Where this happens, we rely on the protections required by UK law, such as the UK–US Data Bridge or the UK International Data Transfer Addendum (standard contractual clauses).
Under UK data protection law, you have the right to:
To use any of these rights, contact us using the details above. We will reply within one month. There is normally no charge.
Our website uses an encrypted (HTTPS) connection, is protected by security software and firewall rules, and access to its administration area requires two-factor authentication. Only people who need your information to do their job can access it.
Our website contains links to other websites, such as our social media pages and Trusted Trader. We are not responsible for how those websites handle your information, so please read their privacy policies.
If you have a concern about how we use your information, please contact us first and we will do our best to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint or 0303 123 1113.
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.